Learning how to write a business plan isnt easy, but any prospective restaurant owner can get started with these simple and straightforward tips. - More
Perhaps, I have watched too many movies, awed by the sophistication of the CIA, FBI and other countries darker organizations, gathering information and compromising situations to be used for advantage. - More
At the opening session of the Global Alumni Forum in Madrid, SebastiánEscarrer, vice chairman of Sol Meliá SA, Wharton dean Thomas S. Robertson and Wharton finance professor Jeremy Siegel each offered different observations about the state of the global markets, the outlook for reform, and the roles that companies, governments and busi... - More
There's nothing more frustrating, and demotivating for staff than lack of communication and being kept in the dark. Unless people know what's expected of them and what's going on you'll end up with an unhappy team, and ultimately an impact on performance levels and increased staff turnover. - More
Nisbet Plantation, a small luxury hotel on the tiny island of Nevis was just named the 'Best Caribbean Hotel' by Travel & Leisure Magazine. What's their secret? - More
Over the years we at VEM Global have analyzed hours of call data from hotels and resorts across North America and have gathered this list of Top 10 Ways to Overcome Rez Staff Pitfalls. This list calls attention to every resort or hotel property so they can realize what their reservation staff may actually be saying to potential guests. Every pho... - More
Here at VEM Global a lot of our time involves reviewing resort, lodge and hotel websites. After a while, particular trends and patterns in content writing become clear. Weve noticed that some of them simply dont fit into todays challenging marketplace, where your website must sell your features, your benefits and your entire br... - More
The first step a real estate appraiser must take before valuing a property is to identify its highest and best use (HBU). Indeed, it is a truism that everything in an appraisal flows from this determination. - More
Southwest Airlines is the only airline that has consistently been profitable in an industry that is losing money. It targets a distinct customer segment and a distinct experience. Whenever I give talks and mention Southwest, I usually get someone who will raise their hand and say, 'I hate that airline'. - More