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Hotel Industry News - Features - Most read stories last 90 days
Thursday August 28th, 2008
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Page 1 of 5
1
Does Your Guest Satisfaction and Mystery Shop Data Harmonize...or Just Make N...
Align Your Data Streams to Optimize the Guest Experience and Bottom Line
2008-05-28
Features
more...
2
Rising Fuel Costs: Reducing the Impact - By Ken Burgin
Waiting for fuel costs to fall? Dream on.
2008-06-03
Features
more...
3
Why Sensitivity Training Is Insensitive and Patronizing - By Simma Lieberman
I've often been asked if I 'do sensitivity training' - I found myself getting irritated by the very term 'sensitivity training', and didn...
2008-06-23
Features
more...
4
Ten Traps to Avoid with Employee Opinion Surveys - By Jim Houran
Employee Opinion Surveys can offer a strong ROI for organziations wanting to improve their business operations and relationships. However...
2008-07-03
Features
more...
5
Making Job Descriptions Work for You - By Ken Burgin
Can a Job Description guarantee perfect work?
2008-06-18
Features
more...
6
Hospitality R.O.I. METAPHOR - Let'S Play Ball! - By J. Ragsdale Hendrie
Hospitality is one intriguing game we have chosen. We play in splendid venues, our Fans are enthusiastic with high expectations. Our co...
2008-06-12
Features
more...
7
Associate Engagement - It All Starts At the Top - By Lizz Chambers, CHE, CHA
Woody Allen once said that 80 percent of success is showing up. Unfortunately, this accurately describes the mindset of the majority of w...
2008-06-30
Features
more...
8
The 'R' Word - By Dr. Rick Johnson
In order to survive or even thrive facing today's economic conditions, which may even see gas prices hit five dollars a gallon, it will r...
2008-06-05
Features
more...
9
Food & Beverage - Best of Times? - By Joe Dunbar
As many operators fight to make their business model more profitable, the number of operational changes is high. Companies are adjusting ...
2008-06-02
Features
more...
10
Hotel Website Design 2.0... Using Travel Social Media To Advance Website Sale...
The Social Media, web 2.0, is causing quite a stir in our industry, the articles keep flowing and many hoteliers are poised to capture th...
2008-06-10
Features
more...
11
The Greatest Hotel People I Have Never Met...and the lessons I learned from t...
Writing articles, as often as I do, has opened up a completely new world of communication for me. I truly value the wonderful feedback an...
2008-06-17
Features
more...
12
'Not a Site, but a Concept': Tapping the Power of Social Networking
Mini USA, the American branch of BMW's Mini Cooper line, tracks everything being said about its brand everywhere on line -- in blogs, dis...
2008-07-24
Features
more...
13
Hotel Revenue Management in a Stagnant Economy - By Neil Salerno
In a stagnant economy, using the principles of revenue management can help hoteliers to maintain and build average rate and occupancy. Ev...
2008-07-15
Features
more...
14
Stars Want to Meet the General Manager & Other Misconceptions - By Daniel Edw...
These days it seems every brand wants to hop on the celebrity bandwagon, and hotels are no exception. Having a star in-house can create g...
2008-06-19
Features
more...
15
Two Companies, Two Different Blueprints for Reducing Global Warming
Businesspeople spend too much time worrying about the burdens brought by global warming -- the possibility of carbon taxes and greater re...
2008-07-25
Features
more...
16
Driving REVPAR in the Current Economy: The Shift from Managing Demand to Gene...
In the past eighteen months, demand has remained relatively flat while rate has increased by between 7% in 2007 and almost 9% in 2006. T...
2008-06-24
Features
more...
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